About Silver Lining Care
Founded in 2020, we provide trauma‑informed, child‑centred residential care for children and young people aged 8–18 across Wales.
Putting children and young people at the heart of everything we do
Founded in 2020, Silver Lining Care Ltd was established with a vision to provide trauma‑informed, therapeutic residential care to children and young people in Wales.
Our mission
“To provide a safe, nurturing, and structured environment where every young person can begin healing, develop meaningful relationships, and achieve their full potential through therapeutic, trauma‑informed care and personalised support.”
We specialise in supporting young people with complex emotional, behavioural and social needs. Our care is bespoke and child‑centred, with development pathways that promote stability, self‑worth and positive long‑term outcomes.
What guides our work every day
The principles that shape our culture, routines and relationships.
Therapeutic safety
Structure, routines and boundaries that help young people feel secure.
Attachment‑focused
Consistent, trusting relationships with adults who show up, day after day.
Empowered growth
Confidence built through progress, skill‑building and meaningful opportunities.
Reflective practice
Restorative conversations that help young people pause, reflect and grow.
“Children who are loved and accepted learn to love and accept themselves.”
This belief shapes everything we do — from how we welcome a young person on day one, to how we celebrate their final step towards independence.
What We Do & How We Do It
Therapeutic, trauma‑informed residential care for children and young people aged 8–18 with complex needs.
Who we support
We support children aged 8–18 with complex needs, including emotional and behavioural challenges, attachment‑related needs, ASD and the impacts of trauma.
- Emotional and behavioural challenges
- Attachment‑related needs and disrupted relationships
- Autism Spectrum Difference (ASD) and sensory needs
- Trauma experiences requiring therapeutic care
Therapeutic foundations
Our practice is guided by the Trauma Recovery Model (TRM) and a consistent, relationship‑based approach underpinned by evidence‑informed frameworks.
Tailored support, 24/7
Individualised care plans delivered around the clock, with consistent routines and responsive support that reduce distress and build stability.
Therapeutic key working
Structured key‑work and direct‑work sessions focused on trust, reflection and skills that support healing and healthy relationships.
Multi‑agency working
Joined‑up planning with social care, education, health and community services to keep support consistent and outcomes‑focused.
Access to specialists
Support is strengthened through access to professionals such as clinical psychologists and other specialists, aligned to each young person’s needs.
Education & independence
Practical support with education, employability and independent living skills—so progress in placement translates into long‑term resilience.
Routines & regulation
We encourage positive routines, healthy lifestyles and emotional regulation strategies that support wellbeing and reduce escalation.
Practice development & specialist training
Our teams are supported through training and continual development aligned to the needs of the young people we support.
Who we work with
We work closely with commissioners, regulators and specialist partners to keep planning aligned and outcomes‑focused.
- 4C’s (Children’s Commissioning Consortium Cymru)
- CAMHS (Child and Adolescent Mental Health Services)
- Barnardo’s
- NFPS (National Federation for Personal Safety)
- CIW (Care Inspectorate Wales)
Specialisms
Our therapeutic approach is strengthened by specialist capability across a range of complex presentations.
Our Team
Meet the people behind Silver Lining Care.
Rhys Herbert
Managing Director
As the Managing Director of Silver Lining Care, my role is to ensure we provide not just safe, consistent care, but a true sense of belonging and purpose for the young people we support. With a background in specialist training and years of experience in residential care leadership, I’m passionate about creating a service that balances high standards with genuine compassion. My focus is on building strong, skilled teams who are empowered to make a lasting impact.
“Silver Lining Care isn’t just a company — it’s a vision built on integrity, resilience, and heart. Every day, I see our teams go above and beyond, offering young people not just safety, but opportunity, structure, and care that feels like family. I’m proud of what we’re building together, and even more proud of the difference it makes.”
Daryl Herbert
Training & Development Director
Jade Hill
Director & Responsible Individual
As a founding Director of Silver Lining Care, I’ve had the privilege of helping shape our service from the ground up. My background spans over 11 years in the children’s residential sector, and I bring both front-line and leadership experience to my role as Responsible Individual. With a Level 5 qualification in Residential Childcare and a degree in Education and Counselling, I lead with a trauma-informed mindset and a deep belief in relationship-based care. As Designated Safeguarding Lead, I’m committed to creating a culture where safety, trust, and emotional wellbeing are at the core of everything we do. My focus is on supporting our teams to deliver outstanding care, care that’s consistent, compassionate, and built around the individual needs of each child.
“Silver Lining Care was founded on the idea that children deserve more than just a placement, they deserve a home where they’re truly seen, heard, and supported. I’m proud of the culture we’ve built: one that values high standards, invests in people, and always puts children first. Every day, I’m inspired by our teams and their unwavering commitment to helping young people heal and thrive.”
Joseph Garland
Operations Manager
As Operations Manager, Training Officer, and Director, Joseph provides strategic leadership and operational oversight across our children’s residential homes, ensuring high standards of care, safeguarding, and regulatory compliance. Their role combines governance, quality assurance, and hands-on operational management, supporting homes to deliver safe, stable, and nurturing environments for children and young people. Alongside operational leadership, Joseph aids with the organisation’s training and workforce development, ensuring staff are well-equipped, confident, and skilled to meet the complex needs of the children in their care.
“Having worked directly within the homes, I have seen first-hand how deeply the company’s ethos is embedded into everyday practice. The commitment to putting children at the centre of everything we do is lived out by staff through consistent care, genuine relationships, and a strong focus on safeguarding, stability, and emotional wellbeing. The homes are warm, structured environments where children are supported to feel safe, respected, and understood. What truly sets the Silver Lining Care apart is its people and culture. ”
Danielle Orme
HR & Office Manager
Hi, I’m Danielle, the HR and Admin lead at Silver Lining Care. I have over 10 years of experience in administrative work and truly enjoy being part of a team that makes a difference. I’m passionate about supporting others, delivering high-quality service, and creating efficient systems that help everything run smoothly. Outside of work, I enjoy spending time with my family, going for walks, and getting stuck into a good book. I believe in finding balance between work and home life and bringing a positive attitude to everything I do.
“Working for Silver Lining Care means being part of something meaningful every day. It’s more than just a job — it’s about contributing to a team that genuinely cares, supports one another, and puts people at the heart of everything we do. I feel proud to work in an environment where high standards, compassion, and teamwork go hand in hand. Knowing that the work I do helps make a difference in people’s lives is incredibly rewarding, and I’m grateful to be part of such a dedicated and passionate organisation.”
David Meredith
Senior Behaviour Management Trainer
David has been part of SLC Training UK Limited since its inception and is a key member of the training team. He delivers specialist training while also coaching and mentoring staff to support continuous professional development and high standards of practice. With 15 years’ service in the British Army, followed by 10 years in the private security sector and experience within the Prison Service, David brings extensive operational and instructional expertise to his role. His background enables him to deliver training that is practical, engaging, and grounded in real-world experience.
Paula Lewis
Ty‑Seren Registered Manager
Carl Morgan
Ty‑Alban Registered Manager
Helen Owens
Ty‑Heddfan Registered Manager
Dr Richard Pates
Clinical Psychologist
I'm a clinical psychologist with over 40 years of experience working with children, young people, and adults facing challenges like trauma, emotional distress, and substance use. I’ve worked in the NHS, led national addiction services, and spent several years supporting young people in secure residential care. My passion is helping children feel safe, understood, and valued. I now work closely with care teams to bring trauma-informed, compassionate support into residential settings—so every young person has the chance to heal and grow.
“I have worked with Silver Lining since they established their first house, Ty Alban. I have worked in a number of ways with them both providing supervision and training and working with individual children. Working with these children the staff do need supervision because many of these children exhibit very difficult behaviours and staff need support and sometimes advice. I have worked well with the managers, Jade, Paula, Helen and Carl and admire the work they do.”