Careers at Silver Lining Care
You will work in our children’s homes, supporting young people to feel safe, build trusting relationships and thrive. We invest in our staff for long‑term impact and consistency for our young people.
Living Wage Employer
We’re committed to fair pay and stable employment — because consistency for young people starts with looking after our team.
What it feels like to work here
Highlights from our 2025 staff feedback — the culture we protect and the standards we expect.
Overall experience
4.86 / 5
Average rating for overall experience working for the company.
A relationship‑based workplace
We build trust with each other the same way we build trust with young people: consistency, respect, and calm leadership.
4.57/ 5
Satisfied with current role
Average rating from staff feedback form (2025).
4.57/ 5
Career growth & development
Clear development pathways are a priority.
90%
Feel valued & recognised
Recognition that supports retention and wellbeing.
100%
Approachable leadership
Business owner/manager approachable (2025).
100%
Company culture
A culture we protect through training and supervision.
100%
Included & respected
Inclusive workplace values reinforced daily.
Why people stay
The themes we hear again and again — balance, support, and a genuine family feel.
Top reasons staff choose to stay
From our 2025 feedback: the three strongest pull‑factors are consistent across homes and roles.
- Work/life balance and flexibility (including 4 on / 4 off patterns)
- Support from management, opportunities and the wider team
- Environment — a family feel, strong teamwork, and being there for the children
Progression is built in
We combine accredited training, reflective practice and clear pathways — so the right people can grow into leadership roles.
Swipe or drag to explore staff feedback.
We don’t use agency staff
Consistency matters. We invest in our people so young people experience stable routines and relationships over time.
The voice of the child
Our young people helped shape our recruitment — because you will be working in their home.
Interview questions written by young people
“Our children have participated in interview preparations and got their own question they would like us to ask in the interview stage — this captures the voice of the child as you will be working in their home. They do not live in our office.”
What young people asked for in new recruits
“I want a staff member that can speak with me rather than at me.”
“I want staff that have lived different life experiences rather than having a qualification ‘on a piece of paper’.”
“I want staff that are a mixture of religion, gender and backgrounds.”
“I want staff that are resilient — come back after an incident without looking at me differently.”
“I want people that are kind, caring and empathetic.”
If this resonates with you, we would like to hear from you.
We welcome applicants from diverse backgrounds and experiences — including those who bring lived experience alongside formal qualifications.
Benefits & development
Professional training, reflective practice, and wellbeing support — designed for long‑term careers.
Training you can rely on
- Comprehensive City & Guilds accredited training
- Clear development pathways (QCF Levels 3–5)
- Leadership programmes and progression across services
Support for you
- Regular clinical supervision and psychological support
- Reflective practice to build resilience and consistency
- Supportive management and a strong team culture
Rewards & wellbeing
- Living Wage Employer with pay increments based on experience and development
- Cycle to Work scheme and pension
- Subsidised gym membership and personal accident insurance
Shifts designed for balance
4 on / 4 off shift patterns, opportunities to progress, and a focus on sustainable careers in residential childcare.
Roles
We recruit for caring, resilient professionals who can build relationships and hold safe boundaries.
Supporting young people day‑to‑day in the home — building trust, keeping them safe, and helping them develop skills for the future.
What you will do
- Create a safe, nurturing environment with predictable routines.
- Support daily living, education and community engagement.
- Record and communicate clearly with the team and professionals.
- Respond calmly to incidents and repair relationships afterwards.
What we look for
- Kindness, empathy, and the ability to speak with young people.
- Resilience — returning after challenge without judgement.
- Teamwork and willingness to learn through supervision and training.
- Lived experience is valued alongside qualifications.
Leading shifts, modelling best practice, and supporting staff development — while maintaining a calm, therapeutic environment for young people.
What you will do
- Coordinate shifts and ensure care plans are delivered consistently.
- Mentor staff and embed trauma‑informed practice.
- Support incident learning, debriefs and reflective practice.
- Maintain high‑quality recording and professional communication.
What we look for
- Confidence in decision‑making and emotional regulation under pressure.
- Strong relationship‑building skills with young people and colleagues.
- Commitment to inclusion, respect, and fair leadership.
- Drive to progress (QCF 3–5 pathway supported).
Oversight of a children’s home, ensuring safe, therapeutic practice; supporting staff; and working collaboratively with multi‑agency partners.
What you will do
- Lead the home’s culture, quality and safe practice.
- Ensure staff are trained, supervised and supported.
- Drive outcomes‑focused planning with professionals and families.
- Maintain documentation, audits and continuous improvement.
What we look for
- Proven leadership in children’s residential care or closely aligned services.
- Strong values‑based practice and calm, consistent decision‑making.
- Commitment to trauma‑informed, relationship‑based care.
- Ability to nurture an inclusive, high‑performing team.
Current vacancies
Roles currently being recruited for. If you cannot see a suitable role, we still welcome expressions of interest.
Support Worker
Residential childcare support within our homes across South Wales.
We value lived experience, empathy and resilience.
Team Leader
Shift leadership and mentoring to keep practice therapeutic and consistent.
Ideal for those ready to progress and coach others.
Registered Manager
Lead a home with strong clinical support, training and quality focus.
Values‑led leadership in a relationship‑based organisation.
Not seeing your role?
Send an expression of interest with your CV and tell us what you’re looking for. We will keep your details on file for upcoming opportunities.
Apply
Complete the application form and send it to our admin team for screening. You can also upload a CV.
Application form
This form will open your email app with the details pre‑filled. Please attach your CV before sending.
What happens next
- Admin screening and initial review of your application.
- Shortlisting and interview invitation.
- Interview stage includes a question written by young people.
- Pre‑employment checks, onboarding and training.
Safeguarding
Our recruitment process is safeguarding‑focused. Any offer is subject to appropriate checks and references in line with safer recruitment practice.
Inclusion
We welcome applicants from all backgrounds, religions, genders and lived experiences — reflecting what our young people asked for in their support teams.