Contact Silver Lining Care

Let’s talk about how we can help

Whether you’re a professional making an enquiry, a partner organisation, or you’d like to learn more about training and support, our team is here to respond promptly and confidentially.

Safeguarding & confidentiality

We handle enquiries sensitively. To protect young people and staff, we share precise addresses and operational details only where appropriate.

  • Professional enquiries are welcomed and treated confidentially.
  • Location details are provided through appropriate channels.
  • If you believe a child is at immediate risk, call the emergency services.

Get in touch

Use the form below or contact us directly by phone or email. If you are a professional making a referral or requesting information, including key context in your message helps us respond more efficiently.

For professionals

If you’re enquiring about placements, support, or partnership working, it helps to include:

  • Reason for enquiry and desired timescales
  • Any risk considerations you can share safely
  • Preferred contact details and best time to call

Training enquiries

Our training and behaviour support offer is delivered in partnership with SLC Training.

Visit SLC Training (slctraining.co.uk)


You can also message our team here and select Training in the enquiry type.

Common questions

We’ve answered a few practical questions below, including location requests and what details to include for professional enquiries.

Send a message

We handle enquiries confidentially. Please avoid sharing unnecessary personal details about any child or young person in this form.

If you’re requesting a call back, include a preferred time and number.
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FAQs

A few answers to common questions. If you need something specific, please use the form above or email our team.

For safeguarding and security reasons, we do not publish precise locations or operational details online. Where appropriate, exact information is shared through professional channels.

Please include the purpose of the enquiry, your preferred contact details, and any high-level context that can be shared safely. Avoid including unnecessary personal information in the contact form.

Visit SLC Training for more detail, or message us using the form and select Training as the enquiry type.

If you believe a child is in immediate danger, contact the emergency services. For non-emergency safeguarding concerns, please follow your organisation’s safeguarding procedures and contact the appropriate statutory services.